Coaching Every Play! by Jeffrey Summers
... Restaurant number 1, (let’s call it my restaurant) has a GM/Owner who, like the great Coach on a very good football team, is on the sidelines watching every play, calling the plays, Coaching the team through the series of plays that will lead to winning the game, and living the game through the actions of his team, one play at a time. Ever see Don Shula on the sidelines? He had one of the most intense gazes. You would always find Coach Shula focused every play, kneeling, squatting or ...